Services

Ancillary Services

A variety of moving parts go into servicing a claim that stretches beyond locating a physician, carrying out a treatment plan and paying the bills.

CareWorks provides a single source to deliver all the Ancillary Services required to assure your claimant’s successful recovery, including everything from diagnostics to transportation, translation services and more.

CareWorks has a responsive team, which can create custom workflows and networks while providing some of the most innovative services in the industry. Our industry-leading FastConnect feature allows non-English-speaking patients to quickly connect to an interpreter linked to CareWorks with one, convenient call.

Our menu of services is available to support a wide range of claims, including:

  • Worker’s compensation
  • Auto liability
  • General liability
  • Group health
  • Short-term disability
  • Long-term disability
  • Federal Employers’ Liability Act
  • Jones Act
What We Offer:
  • We Make It Easy
  • Custom Solutions
  • Ancillary Services Include:

There’s no need to call a variety of vendors to order different services. One contact initiates our process to successfully deliver your claimant all their required ancillary services.

Order all required equipment and services by phone, fax, email or online.

We guarantee to address your order within 24 to 48 hours depending on complexity of the service, but in fact, many orders are initiated far more quickly.

Through our single point of contact, you can schedule diagnostic tests like MRIs, order required medical supplies or equipment like wheelchairs and arrange for patient transportation to tests. With FastConnect, non-native speakers are instantly connected in a three-way phone call to efficiently schedule test and transportation schedules or to address questions.

 

Thanks to our widespread national network of professionals, CareWorks Ancillary Services can help you create a custom network of care and supply providers based on your location or types of claims.

You can arrange to preauthorize certain services from specific providers or networks to simplify orders and approvals. CareWorks can customize your approval structure, specifying which requests require approval and which can be filled automatically.

CareWorks Ancillary Services also can provide custom pricing on services to individual clients case-by-case. Established customers enjoy the confidence of pre-negotiated rates for all services, taking the guesswork out of pricing.

Existing CareWorks bill review customers are eligible for the additional benefit of retrospective bill review. In such cases, we will retroactively deliver discounted rates even if the service was not ordered through CareWorks’ portal.

  • Diagnostic test scheduling, such as MRI, CT, X-ray or EMG.
  • Rehabilitation services, such as in-home or outpatient physical therapy
  • Home health aide scheduling
  • Home medical supplies such as oxygen?
  • Durable medical equipment, such as wheelchairs or hospital beds
  • Orthotics and Prosthetics
  • Transportation to tests, follow-up visits or rehab sessions
  • Translation services in a wide variety of languages to provide patient information and scheduling assistance
  • Ongoing patient communication to assure they are aware of upcoming tests, transportation, deliveries or scheduling changes

CareWorks' Ancillary Services include:

  • Diagnostic test scheduling, such as MRI, CT, X-ray or EMG.
  • Rehabilitation services, such as in-home or outpatient physical therapy
  • Home health aide scheduling
  • Home medical supplies such as oxygen?
  • Durable medical equipment, such as wheelchairs or hospital beds
  • Orthotics and Prosthetics
  • Transportation to tests, follow-up visits or rehab sessions
  • Translation services in a wide variety of languages to provide patient information and scheduling assistance
  • Ongoing patient communication to assure they are aware of upcoming tests, transportation, deliveries or scheduling changes

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A truly effective managed care solution

Our comprehensive array of managed care services deliver the right results for our clients and their injured workers.

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